Warranty Policy

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WARRANTY POLICY:

During the warranty period, if any problem, we will make every effort to provide you with satisfactory services. To ensure you receive your full product warranty benefits, please read the following parts carefully:

1. LIMITED ONE YEAR WARRANTY
Holdsun guarantees all items are free from defects in appearange and quulity for one(1) year from the original purchase date.

2.WARRANTY RANGE
All products are sold by Holdsun.In warranty period,
a. If anything wrong with our moulds,we will follow the manufacturing procedures to carry out thorough cleaning, testing, calibration, repair and restore to factory parameters or cooperate with the mold facotory that you choose to repair(if you are overseas client and mould inconvenient to return), and all modification cost will at our company expense.

b.Injection items will be re-work/replaced with new products which have the same specifications as the original products if the ORIGINAL purchaser has abtained return authorization from customer service and has sent the item.And please make sure to have model number of the product available.

c. Repairing time for warranty period products depends on the extent of products’ damage. The maintenance period is a goal not a promise and certain special products may not apply to this maintenance period.

3.WHAT IS NOT COVERED
This warranty does NOT covered damage caused by misuse or abuse; accident;any unauthorized accessory;alteration to the product,improper installation,unauthorized repairs or modification; dropped product; malfuntion or damage of an operating part from failure to provide manufacturer's recommended maintenance; transprotation damage;theft;neglect,vandalism, or environmental conditions; loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair, or any other conditions whatsoever that are beyond the control of Holdsun.